FAQ

How long does shipping take?

📦 Orders are usually processed within 1–3 business days and delivered in 5–10 business days, depending on your location.
Tracking information will be sent via email once shipped!

How can I check my order?

🧾 Once your order is placed, a confirmation email will be sent automatically.
Please also check your spam or promotions folder just in case!

How do I track my shipment?

🚚 After your order is shipped, you'll receive a tracking number via email.
Simply click the link to see real-time updates.

Can I return or refund an item?

🔁 Yes, returns or exchanges are accepted within 7 days of receiving your item.
Please visit our [Return &refund] or contact us through chat for assistance.

I received a damaged or wrong item.

😥 We’re so sorry about that!
Please send us a photo of the item along with your order number, and we’ll help resolve it quickly.

Can I order without creating an account?

✅ Yes, you can check out as a guest.
However, creating an account gives you access to special perks and easy order tracking.

What payment methods do you accept?

💳 We accept only PayPal.
If you experience any issues, please send us a screenshot so we can assist you.

Will I have to pay customs or import taxes?

🌍 Some countries may charge customs duties or import taxes upon arrival.
These fees are the buyer's responsibility and vary by country.

Will sold-out items be restocked?

🔄 Yes! Popular items are often restocked.
Click "Notify Me" on the product page or message us for updates.

10. How can I contact you?

📬 You can reach us directly through this chat or by email at ahnjinglobal0610@gmail.com.
Please include your order number for faster assistance!